Returns and refunds
See potential refunds and returns Finn has identified so you know when money is coming back to you.
Overview
Finn can surface potential returns and refunds — transactions that look like money coming back to your account (refunds, returns, reimbursements). Ask Finn what is pending or what has posted so you can reconcile and plan.
Key benefits
- Potential returns: Get a view of refunds and returns Finn has identified (e.g. from recent purchases)
- Conversational: Ask in plain language; no need to hunt through statements
- Clarity: See what is expected or what has already posted
What Finn can show you
- Potential returns: Refunds or returns Finn has identified based on your transactions (e.g. linked to a prior purchase)
- Posted refunds: Credits that have already hit your account so you can confirm they landed
Data comes from your connected accounts. Finn uses transaction descriptions, amounts, and timing to match refunds to purchases where possible.
Example questions
- "Do I have any pending refunds?"
- "What returns or refunds have I gotten recently?"
- "Show me my potential returns"
- "Did my [merchant] refund post?"
Returns and refunds appear as credits (money in) on your accounts. For total income or deposits, see Income.