Communication

Bridge value differences through text messaging - the most familiar and accessible way to discuss your finances.

Overview

Finn's communication is built around text messaging as the primary interface for financial conversations. By using the channels you already know and love - SMS and iMessage - we make financial discussions feel natural and accessible, whether you're talking to Finn directly or discussing finances with your family.

Why Text Messaging?

Universal Accessibility: Everyone knows how to send and receive text messages
Familiar Interface: No learning curve - you already use these apps daily
Real-Time Communication: Instant delivery and responses for urgent financial matters
Group Conversations: Easy to include partners, family, or financial advisors
Cross-Platform: Works seamlessly across iPhone, Android, and web platforms

Key Benefits

AI-Powered Language: Simple, relatable explanations instead of financial jargon
Native Text Experience: Full iMessage and SMS integration
Individual & Group Support: Personal insights and family financial discussions
Conversation Starters: Frameworks for discussing finances with partners
Visual Content: Charts and graphs delivered right in your messages

Text Messaging

iMessage Integration

Finn works seamlessly with Apple's iMessage platform, providing a native messaging experience for iPhone and iPad users:

Rich Media Support: Send charts, graphs, and visual financial insights
Message Effects: Use iMessage effects to make financial celebrations more engaging
Group iMessage: Create family or couple financial discussion groups
Read Receipts: Know when your financial insights have been reviewed
Typing Indicators: See when Finn is preparing a response

SMS Support

For maximum compatibility, Finn also supports traditional SMS messaging:

Universal Access: Works on any phone that can send text messages
No App Required: Uses your phone's built-in messaging app
Cross-Platform: Works between iPhone and Android users
Reliable Delivery: SMS ensures your financial insights reach you anywhere
Group SMS: Create group conversations for family financial discussions

Message Features

Smart Notifications: Get alerts for important financial events
Scheduled Messages: Receive regular financial updates at your preferred times
Quick Replies: Respond to Finn's questions with simple text responses
Message History: Access your entire financial conversation history
Search Functionality: Find specific financial insights or discussions

Individual Messaging

Personal Financial Insights

Finn provides personalized financial communication directly to your phone:

Daily Updates

Morning financial briefings
Spending alerts and notifications
Account balance updates
Transaction confirmations

Weekly Summaries

Comprehensive financial health reports
Goal progress updates
Spending pattern analysis
Personalized recommendations

On-Demand Insights

Ask questions about your finances anytime
Get explanations for complex transactions
Request specific financial calculations
Receive guidance on financial decisions

Conversation Flow

Finn Initiates: AI sends proactive insights based on your financial activity
You Respond: Ask follow-up questions or request clarification
Interactive Dialogue: Finn provides detailed explanations and guidance
Action Items: Receive clear next steps for improving your financial situation

Privacy & Control

Personal Only: Your individual messages are private and secure
Customizable Frequency: Choose how often you receive updates
Do Not Disturb: Set quiet hours for financial notifications
Message Preferences: Control what types of insights you receive

Group Messaging

Family Financial Discussions

Create group conversations to discuss finances with your family:

Couple Conversations

Share financial insights with your partner
Discuss budget decisions together
Coordinate financial goals and planning
Celebrate financial milestones as a team

Family Groups

Include children in age-appropriate financial discussions
Coordinate household budgets and expenses
Plan family financial goals together
Teach financial literacy through real examples

Extended Family

Coordinate financial support for aging parents
Plan family events and shared expenses
Discuss inheritance and estate planning
Share financial wisdom across generations

Group Features

Shared Insights

Financial data relevant to all group members
Joint account information and updates
Shared goal progress and achievements
Family spending patterns and trends

Collaborative Planning

Group decision-making on major purchases
Shared responsibility for financial goals
Transparent communication about money matters
Collective problem-solving for financial challenges

Role-Based Access

Different permission levels for different family members
Age-appropriate financial information for children
Privacy controls for sensitive financial details
Customized insights based on individual roles

Group Management

Easy Setup: Add family members with a simple invitation process
Flexible Membership: Add or remove members as family dynamics change
Notification Controls: Customize who receives what types of updates
Message History: Keep a record of all family financial discussions
Archive Functionality: Save important financial decisions and plans

Message Types

Finn sends different types of messages to keep you informed and engaged with your financial life:

Financial Insights

Transaction Alerts

Real-time notifications for significant spending
Unusual activity detection and alerts
Income notifications and paycheck confirmations
Bill payment reminders and confirmations

Account Updates

Daily balance summaries
Weekly account activity reports
Monthly financial health check-ins
Goal progress updates and celebrations

Market Insights

Relevant financial news affecting your investments
Interest rate changes impacting your loans
Economic updates relevant to your financial goals
Personalized financial education content

Interactive Messages

Question & Answer

"Ask Finn anything" about your finances
Clarification requests for complex transactions
Financial planning consultations via text
Goal-setting conversations and guidance

Decision Support

Major purchase guidance and analysis
Investment opportunity assessments
Loan comparison and recommendation
Insurance and protection planning

Family Communication

Shared Updates

Joint account activity and balance updates
Family goal progress and achievements
Budget status and spending alerts
Important financial deadlines and reminders

Conversation Starters

Structured discussion prompts for couples
Family financial planning templates
Goal-setting frameworks for group decisions
Financial literacy content for children

Getting Started

Setting Up Text Messaging

Connect Your Phone: Provide your phone number during Finn account setup
Verify Contact: Confirm your number through SMS verification
Choose Platform: Select iMessage (iPhone) or SMS for messaging
Set Preferences: Configure notification frequency and message types
Start Receiving: Begin getting personalized financial insights via text

What You'll Need

Phone Number: Active mobile number for SMS/iMessage
Connected Accounts: Bank accounts or financial institutions linked to Finn
Basic Setup: Completed Finn account configuration
Notification Permissions: Allow Finn to send you text messages

First Messages

Once set up, Finn will send you:

Welcome Message: Introduction to Finn's communication style
Account Summary: Overview of your connected financial accounts
Goal Setting: Initial conversation about your financial objectives
Daily Briefing: Your first personalized financial update

Best Practices

Text Messaging Best Practices

Message Management

Keep Messages Short: Finn sends concise, actionable insights that are easy to read on mobile
Respond Promptly: Quick responses help Finn understand your preferences better
Use Emojis: Feel free to use emojis in your responses - Finn understands and uses them too
Save Important Messages: Bookmark key financial insights for future reference

Individual Messaging

Personal Engagement

Ask Follow-Up Questions: Don't hesitate to ask for clarification or more details
Share Context: Provide additional information about your financial goals and concerns
Set Preferences: Use text commands to customize your notification frequency and types
Use Voice-to-Text: Dictate longer responses for complex financial questions

Group Messaging

Family Communication

Establish Guidelines: Set ground rules for financial discussions in group chats
Use @Mentions: Tag specific family members when addressing them directly
Keep It Positive: Focus on solutions and progress rather than problems
Respect Privacy: Use private messages for sensitive financial discussions

Couple Conversations

Regular Check-ins: Schedule weekly financial discussions via text
Celebrate Together: Share financial wins and milestones as a team
Make Decisions: Use group messaging to make collaborative financial decisions
Document Plans: Keep a record of agreed-upon financial goals and strategies

Making Communication Effective

Engagement Strategies

Be Responsive: Regular interaction with Finn improves the quality of insights
Provide Feedback: Let Finn know when insights are helpful or need adjustment
Stay Consistent: Regular engagement leads to better personalized recommendations
Take Action: Follow through on Finn's text-based recommendations to see progress

Privacy and Security

Protect Your Phone: Use screen locks and biometric authentication
Be Mindful of Screenshots: Avoid sharing sensitive financial information in group chats
Use Secure Networks: Ensure you're on secure WiFi when discussing finances
Regular Updates: Keep your phone's messaging apps updated for security

Coming Soon: Detailed documentation for Finn's communication features as we continue building the platform.